Vernon Acacia Wood Rocking Chair in Natural/Beige

$149.00

11 in stock

SKU: PAT7315A Category: Tags: , , , , , , , , , , , ,

Description

Contemporary with a nod to hand-crafted individuality, this elegant Vernon Acacia Wood Rocking Chair is destined to become a new American classic. Made from Acacia wood in a natural finish, it comes with easy-care beige front and back cushions.

  • Category: Outdoor Rocking Chairs
  • Color: Natural/Beige
  • Wood Color: Natural
  • Finish and Surface Treatments: Powder Coating
  • Contents: Acacia/Polyester/foam
  • Wood Content: Acacia
  • Fabric: 100% Polyester
  • Fill Material: Foam
  • Metal Color: Silver
  • Metal Type: Iron
  • Dimensions (W * D * H): 25.6″ X 37.4″ X 32.30″
  • Seat Dimensions (W * D * H): 23.6″ X 21.6″ X 14.80″
  • Weight: 24.3 lbs.
  • Weight Capacity: 350 lbs.
  • Intended/Approved Use: Residential Use Only
  • Assembly Required: Yes

Care Instructions:

  • Store outdoor furniture indoors or cover well when not in use. Remove wooden furniture from standing water. Dust regularly with small brush or vacuum. Spills should be taken care of immediately before they harden or stain with a slightly dampened sponge. Do not use bleach solutions.

 

Additional information

Weight 24.2994 kg

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Shipping Policy

Last Updated: 11/01/2024

Welcome to Get Glova Shipping Policy! We’re committed to providing you with clear and detailed information about how we handle and ship your orders. Our goal is to ensure a seamless, transparent, and satisfying shopping experience from checkout to delivery.

1. Shipping Coverage and Restrictions

1.1 Areas We Serve
We’re delighted to ship to all 50 states within the United States.

1.2 Shipping Restrictions
Currently, we do not offer international shipping. We also do not ship to U.S. territories, APO/FPO addresses, or P.O. boxes.

2. Shipping Costs

2.1 Free Shipping Offer
Enjoy free shipping on all orders across the United States, regardless of order size. This applies to all products available on Get Glove.

2.2 No Hidden Fees
The price you see at checkout is the price you pay. We do not add extra shipping fees or sales tax beyond the displayed total.

3. Shipping Methods and Timeframes

3.1 Shipping Carrier
All shipments are handled by FedEx, a trusted carrier with extensive experience in delivering a range of product sizes.

3.2 Shipping Process
Our shipping process includes two phases:

  • Order Processing and Handling: Typically completed within 2-3 business days, this phase includes quality checks and secure packaging of your items.
  • Transit Time: FedEx generally delivers within 4-7 business days after the order leaves our warehouse.

3.3 Total Delivery Timeframe
Expect your order within 6-10 business days from your purchase date.

3.4 Business Days Defined
Business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays will begin processing on the next business day.

4. Order Tracking

4.1 Tracking Information
Once your order ships, you’ll receive an email with:

  • Your FedEx tracking number
  • A link to track your package on FedEx.com
  • An estimated delivery date

4.2 How to Track Your Order
You can track your order by:

  • Clicking the tracking link in your shipping confirmation email
  • Visiting our Order Tracking page and entering your order number and email address

5. Delivery Details

5.1 Standard Delivery
For most small to medium-sized items, FedEx delivers directly to your address without requiring a signature.

5.2 Large Item Delivery
For larger items:

  • FedEx may contact you to schedule a delivery appointment.
  • A signature may be required upon delivery. Please ensure someone is available to receive and inspect the item.

5.3 Failed Delivery Attempts
If you’re unavailable to receive your package:

  • FedEx will leave a delivery attempt notice.
  • Up to three delivery attempts may be made.
  • After the third attempt, the package may be held at a local FedEx facility for pickup.

6. Order Changes and Cancellations

6.1 Modifying an Order
To change an order that hasn’t shipped:

  • Contact our Customer Service team immediately at support@getglova.com.
  • Provide your order number and the changes you’d like.
  • We’ll do our best to accommodate your request.

6.2 Cancelling an Order
Orders can typically be canceled if they haven’t been shipped. Once an order has shipped, it cannot be canceled. For items you no longer want after shipping, refer to our Return and Refund Policy.

7. Shipping Issues

7.1 Lost Packages
If your tracking information hasn’t updated in 5 business days:

  • Contact our Customer Service team at support@getglova.com.
  • We’ll initiate a trace with FedEx, and if the package can’t be located, we’ll send a replacement at no additional cost.

7.2 Damaged Packages
If your package arrives damaged:

  • Refuse the delivery if possible and note the damage.
  • If accepted, contact us within 48 hours of delivery.
  • We’ll arrange for the item to be returned and will send a replacement.

7.3 Incorrect or Missing Items
If you receive an incorrect item or if items are missing:

  • Contact our Customer Service team within 7 days of delivery.
  • We’ll arrange for the incorrect item to be returned, if applicable, and ship the correct item or missing pieces at no extra cost.

While we currently do not offer international shipping, we are evaluating opportunities to expand our services. Check back for future updates.

8. Environmental Commitment

At Get Glova, we’re dedicated to sustainability:

  • We use recyclable packaging materials whenever possible.
  • We optimize our shipping routes to reduce carbon emissions.
  • We’re continually seeking ways to make our shipping practices more sustainable.

9. Customer Service and Contact Information

For any questions or concerns about your shipment, please reach out to our customer service team:

  • Business Name: Get Glova LLC
  • Email: support@getglova.com
  • Phone: +1 505-387-3983
  • Hours: Monday to Friday, 8:00 AM – 5:00 PM
  • Address: 1317 Aspen Meadows Dr NE, Rio Rancho, NM 87144, USA

For additional ways to contact us, please visit our Contact Us page.

10. Related Policies

For more information on our practices, refer to these policies:

11. Policy Updates

This Shipping Policy may change over time. Updates will be posted on this page with the revision date. We recommend reviewing this policy periodically.

Thank you for choosing Get Glove! We appreciate your business and are committed to providing the best possible shopping and shipping experience.

Return and Refund Policy

We prioritize customer satisfaction and aim to provide a smooth and risk-free shopping experience. This policy is part of our Terms and Conditions, and by shopping with us, you agree to abide by it.

1. Return Eligibility

1.1 30-Day Return Window

You can return most items purchased from Get Glova within 30 days of delivery for a full refund. The countdown begins from the day you receive your product, as confirmed by our shipping carrier’s delivery record.

1.2 Condition of Returns

For a return to be eligible, your item must be:

  • In the same condition as received
  • Unused and in its original packaging
  • Free from damage, excessive wear, or signs of use
  • Complete with all accessories, parts, and documentation

1.3 Non-Returnable Items

For safety and hygiene reasons, the following items cannot be returned:

  • Personal care items (e.g., gloves, liners)
  • Any item that has been used or shows signs of use

2. Return Process

2.1 Initiating a Return

To start your return:

  • Log into your Get Glova account
  • Go to your order history and select the item to be returned
  • Follow the prompts to generate a return label
  • If you’re unable to access your account, please visit our Contact Us page for assistance

2.2 Packaging Your Return

  • Use the original packaging if available
  • If the original packaging is unavailable, use a sturdy box with adequate padding
  • Include all original accessories, manuals, and parts
  • Attach the provided return label to the outside of the package

2.3 Shipping Your Return

You may drop off your package at any FedEx location. Return shipping costs are covered for items that are not damaged or misused. For more details on shipping, refer to our Shipping Policy.

3. Refunds

3.1 Refund Process

Once we receive and inspect your return, we’ll process your refund. You’ll receive an email notification once it’s completed. Refunds are issued to the original payment method.

3.2 Refund Timeframe

Most refunds are processed within 3-5 business days after we receive your return. Depending on your payment method, it may take an additional 5-10 business days for the funds to appear in your account.

3.3 Full Refunds

Eligible returns made within the 30-day window will receive a full refund, including any taxes paid. We do not charge restocking fees.

3.4 Partial Refunds

If the item shows signs of use or damage, or if parts/accessories are missing, a partial refund may be issued.

4. Exchanges

If you need a different size, color, or model, please return the original item and place a new order through our online store.

5. Damaged or Defective Items

If your item arrives damaged or is defective within the 30-day return window, contact our customer service. We’ll provide a prepaid return label and send a replacement, or we can process a full refund if you prefer.

6. Warranty Information

Items are covered under a limited 30-day warranty from the date of purchase. If a manufacturing defect is found within this period, we will repair or replace the item at no cost. This warranty does not cover damage from misuse, abuse, or normal wear and tear.

7. Late or Missing Refunds

If you haven’t received your refund within two weeks of our confirmation email, please check your bank account again or contact your credit card company. If you still haven’t received it, visit our Contact Us page for assistance.

8. Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the return’s value. The gift giver will not be notified.

9. Exceptions and Special Circumstances

For orders of five or more of the same item, please contact our Customer Services Department for return instructions. Customized items may not be eligible for return unless defective.

10. Customer Rights

This Return and Refund Policy does not affect your statutory rights as a consumer.

11. Customer Service Contact

For questions or concerns about returns or refunds, please contact our customer service team:

Business Name: Get Glova LLC
Support Email: support@getglova.com
Phone: +1 505-387-3983
Address: 1317 Aspen Meadows Dr NE, Rio Rancho, NM 87144, USA

12. Policy Updates

We reserve the right to modify this policy. Any changes will be posted here with a revised date. Changes will not apply to returns in progress. We encourage you to review this policy periodically.

Thank you for choosing Get Glova. We are committed to providing you with quality products and exceptional service.

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